Help

This page guides you in using our site.

Our website has been designed to provide you with different ways to find information.

Site Map

If you need help finding your way around our site, consult the site map.

Searching

Search this website by keyword or phrase.

Site Specifications

This site uses 216 colours. Your system should be configured to display at least 256 colours in 800 x 600 resolution or higher. Your WWW browser should be capable of displaying tables, handling electronic forms, displaying graphic images, and support all HTML extensions. A minimal connection of 28,800 BPS is also recommended.

Content

Most content is available in HTML format (like this page). Other documents are available in their original format:

  • RTF - Rich text format. Text documents are available in Rich Text Format. This is a standard format for most word processors.
  • PDF – Portable Document Format. To access these files you must have a PDF reader installed. If you do not already have such a reader, there are numerous PDF readers available for free download or for purchase on the Internet:

  • PPT – Microsoft PowerPoint format. To access these files you will need PowerPoint Presentation Viewer.

Media Players (to access audio, video and Flash files)

If you have problems accessing the multimedia applications, you may want to download and install a free copy of one of the following software:

Accessibility

This web site has been designed with a view to making the information accessible to all users, including persons with disabilities who use adaptive technologies to receive and disseminate information. We encourage accessible Internet site development and maintenance and invite your comments and suggestions for improvement of the accessibility of this site. Contact us by e-mail at webmaster@bst-tsb.gc.ca.